Welcome to icamabcus.com. We are committed to providing quality products and services to our customers. This Refund Policy explains the conditions under which refunds, returns, and exchanges are handled.

Returns

Customers may request a return within 7 days of receiving their order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned with its original packaging.
  • Proof of purchase (order number or invoice) is required.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.

Shipping charges are generally non-refundable unless the return is due to our mistake or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will arrange a replacement or issue a full refund where appropriate.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged or defective:

  • Personalized or custom-made products
  • Digital products or downloadable content
  • Gift cards
  • Products damaged due to misuse or improper handling by the customer

Exchanges

If you wish to exchange a product, please contact our customer support within 7 days of receiving your order. Exchanges are subject to product availability.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

If you have any questions regarding this Refund Policy or need assistance with a return, please contact us through the contact information available on icamabcus.com.

By purchasing from icamabcus.com, you agree to this Refund Policy.